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Desktop Support Engineer

Boston, MA

Job Summary

Provide daily operational technology to support users including physical and virtual desktop computers. Experience installing, configuring and managing on Windows desktop and server operating systems.

Details

Responsibilities

* Provide daily operational technology to support users including physical and virtual desktop computers
* Install, configure and deploy desktop and server systems
* Troubleshoot technology issues from the operating system applications
* Document instructions for various technology and troubleshooting steps.
* Execute, create and evolve standardized technology solutions
* Collaboration in a team environment
* Some travel to datacenters in Boston, MA and Marlborough, MA, or executives’

Qualifications:

* Experience installing, configuring and managing on Windows desktop and server operating systems
* Desktop applications including Microsoft office, web browsers, development tools and libraries
* Experience with operational processes including ticketing, deployment workflows, process validation and daily tasks
* Experience assembling computer systems, replacing/updating connections
* Know the difference between interface, include audio/video, peripheral, and network interfaces
* Understanding of IP networking and basic network configuration for PCs
* Understanding of active directory and exposure to VMware or Citrix environment
* Exposure to Microsoft office 365 environments including basic configuration and mail processing rules.
* Experience with mobile devices on IOS and Android
* Exposure to financial applications (i.e. Bloomberg)
* Ability to move and set up physical systems including computers, monitors, servers, and other devices
* Flexible work hours to meet team needs.

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  • Compensation: $ 85,000
  • Min Experience: None

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