Job Opportunity

Assistant Manager – Fund Administration

Apex Group | London, UK

Job Summary

Build and sustain excellent client relationships and help achieve the firm’s mission of delivering excellent client service. ACCA, ICSA, IFS, ACA, CIMA, or similar. 3+ years experience working within a financial institution, preferably within PE.

Details

As the Assistant Manager you will be responsible with closely supporting your Team Manager in creating and maintaining a high performing team. You will be expected to build and sustain excellent client relationships and help achieve our mission of delivering excellent client service.

Responsibilities:

Operations:
* Provide leadership
* Take responsibility for the quality of the team’s output
* Ensure that client service tasks are planned and executed accurately and on time
* Ensure that errors are captured and reviewed for improvement opportunity
* Proactively manage the resource plan as needed
* Ensure that sufficient resource is available to meet service delivery expectations
* Work with Team Managers and the Senior Team to achieve all service delivery objectives, whether internal or external
* Work with the Accounting Team to ensure all client accounting requirements are met satisfactorily

Development of People:
* Ensure that all staff have individual development plans, hold regular one-on-one meetings
* Ensure that quality of your team deliveries are at the superlative level
* Truly foster the spirit of teamwork and client service excellence across the brief

Client Relationship Management:
* Establish and maintain professional day-to-day relationships with key clients
* Maintain fluent revenue recording, invoicing and collection processes
* Maintenance of individual client revenue forecasting models
* Seek and secure follow on revenue opportunities in conjunction with the Senior Team
* Assist with the onboarding regulatory application process in conjunction with the Onboarding team
* Successfully adopt new funds, ensuring flawless set-up process

Key Result Areas:
* Meet the service levels as defined in individual client SLA’s
* Meet the financial targets that are set annually
* Meet the billing process targets that are set
* Secure great interpersonal relationship with clients and staff alike

Skills Required:

* At least 3 years working within a financial institution, preferably within PE
* Ability to reflect and review your actions and motivate yourself and your team
* Think creatively and deliver pragmatic solutions
* Strong IT skills
* Confident manner and the ability to use appropriate styles of communication with your clients
* Ability to work under pressure
* General knowledge of banking/administration systems
* Possess personal qualities of integrity, good communication and discretion
* Role model

Target Vocational Qualifications:
* ACCA
* ICSA
* IFS
* ACA
* CIMA, or similar

What You Will Get In Return:

* Genuinely unique opportunity to be part of an expanding global business
* Exposure to all aspects of the business
* Working directly with an external client portfolio
* Ability to apply all technical knowledge to practical scenarios

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• Min Experience: 3 years