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Analyst – Operations Support

Citigroup - Hedge Fund Services | Singapore

Job Summary

Delivery of high quality service to internal and external customers. Manage the delivery of tasks in a timely, accurate and controlled environment, ensuring priority items are identified and dealt with in a prompt manner. Display effective organization skills in order to manage competing priorities. Bachelor’s degree.

Details

Job Purpose:

This is a Shareholder Services Administrator role within CITI APAC Hedge Fund Services Transfer Agency team, reporting to the team lead of the Transfer Agency team. The candidate will be a member of the team reporting into the head of transfer agency and will be responsible for certain processes within the team.

Job Background/Context:

The purpose of this role is to support the funds which are administered by the APAC Transfer Agency team. The role combines shareholder servicing with trade processing, trade reporting, cash settlement and reviewing of AML/subscription and redemption documents.

Core Skills and Competencies:

  • Delivery of high quality service to internal and external customers.
  • Manage the delivery of tasks in a timely, accurate and controlled environment, ensuring priority items are identified and dealt with in a prompt manner.
  • Display effective organization skills in order to manage competing priorities.
  • Liaise effectively with other parties, both internally and externally and communicate in a professional manner at all times.
  • Represent the TA in a competent and professional manner.
  • Identify and assume ownership of issues.
  • Take responsibility for assigned tasks and prioritize to ensure expectations are met.
  • Co-ordinate and maintain a calendar of tasks, ensuring tasks are completed within stipulated deadlines.
  • Co-ordinate or act as TA representative on larger projects, as requested.

Qualifications

  • The candidate should have in depth knowledge of TA and the Funds Industry as outlined above.
  • The candidate also needs to display strong interpersonal skills, communication skills, people management skills and time management skills.
  • The candidate also needs to be able to work independently on projects or sub sets of projects and effectively represent TA.

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  • Job Reference #: 15103773
  • Min Education: BA/BS

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